Frequently Asked Questions (FAQ)
1. What products do you offer?
We offer a wide range of handicrafts, leather products, home décor, wooden kitchenware, furniture, lighting, gift items, and more. Our products are crafted from premium materials such as wood, metal, leather, glass, and stone.
2. Do you accept custom orders?
Yes! We specialize in customized products tailored to your design preferences, size requirements, and material choices. Please contact us with your specifications.
3. How can I place an order?
Orders can be placed via our website www.waliexpo.com, by email at info@waliexpo.com, or by contacting our team via phone/WhatsApp at +91 983725946 / +91 9837825946.
4. What are your shipping options?
We ship products both domestically and internationally. Delivery timelines may vary depending on the location and shipping method chosen. Our team will provide tracking information for every shipment.
5. What is your return and refund policy?
We accept returns and offer refunds in accordance with our Return & Refund Policy. Please ensure that items are returned in original condition and packaging. Contact us for detailed instructions.
6. How do you ensure product quality?
All our products go through strict quality checks at every stage of manufacturing. Our skilled artisans and advanced infrastructure ensure that every item meets international standards.
7. Can I get product samples?
Yes, we provide product samples for clients. Please reach out to us with your requirements and we will guide you through the process.
8. How can I track my order?
Once your order is shipped, we provide tracking details via email or WhatsApp so you can monitor delivery status.
9. Do you provide wholesale or bulk pricing?
Yes, we offer competitive pricing for bulk orders and long-term partnerships. Please contact us to discuss rates and terms.
10. How can I contact your customer support?
You can reach our team via:
- Email: info@waliexpo.com
- Phone: +91 983725946
- WhatsApp: +91 9837825946
